Priority Ratings

Priority
Generic Criteria
High
Electrical / Essential Services
Ø      Power outages
Ø      Electrical faults (identified as potentially dangerous)
Plumbing
Ø      Burst Water pipe
Ø      Gas Leaks
Ø      Blocked sewerage pipes
Ø      Major roof leaks
Mechanical
Ø      Essential air conditioning (eg animal houses, IT data rooms, PABX rooms, PC 2 & 3 laboratories
Ø      Essential ventilation (as per above)
Ø      Failure of low temperature freezers/fridges, Cold Rooms
Ø      Passenger Lifts (trapped persons)
Building
Ø      Broken Glass or window
Ø      Broken locks (External)
Ø      Broken doors (External)
Grounds
Ø      Fallen tree in trafficable area
 
Medium
 
Electrical / Essential Services
Ø      Flickering fluorescent lamps (teaching rooms)
Ø      Emergency and exit and security lighting
Ø      Faulty stair lighting
Plumbing
Ø      Blocked stormwater drains or gutters
Ø      Water leaks, running taps, running toilets
Ø      Reverse osmosis equipment/deionisers
Ø      No water
Mechanical
Ø      Air conditioning failures (buildings with inoperable windows)
Ø      Air conditioning failures (lecture theatres)
Ø      Fume cupboard failures
Building
Ø      Broken door handle/broken door hinges
Ø      Door jammed
Grounds
Ø      Fallen tree branch
Ø      Removal of debris around buildings
Ø      Broken pavers on paths or walkways
 
 
Low
Electrical / Essential Services
Ø      Flickering fluorescent lamps (open of office areas)
Ø      Failed lamps
Plumbing
Ø      Failed hot water systems
Ø      Minor roof leaks
Ø      Faulty toilet cistern
Ø      Toilet seat broken
Ø      Dripping taps
Mechanical
Ø      Non essential air conditioning faults
Building
Ø      Torn carpets
Ø      Broken door closer
Ø      Painting and paint repairs
Grounds
Ø      Road resurfacing, kerb and channelling repairs